Need help with LEGO® Worlds?

If you’re looking for device requirements, frequently asked questions or customer support, you’ve come to the right place!

  • Where can I find the free content? Where can I download the free content?

    - The free content is available for download after the title screen where you have selected to play New Game or Load Game.
    - The models have to download to your console; while they are downloading a message will be displayed ‘Building models…’
    - Once a model has been downloaded it will appear in the center of the screen, and more models will download in the background if you don’t already have them. 
    - You can scroll through the available models with LB/RB (Xbox) or L1/R1 (PS4). Then move the cursor to the ‘Plus’ button to save each model. 
  • Are there plans to add more free content?

    Yes, we plan to add regularly more free themed content.  This will include new characters, vehicles, gadgets and more based on popular LEGO® play materials.  
  • What is LEGO® Worlds?

    LEGO® Worlds is a LEGO brick-building video game that enables fans of all ages to create their own environments, discover unexpected treasures, and share their creations with friends using a digital LEGO building set without limits.
  • Where is the Classic Space content available?

    You can find the content in your Discovery Tool menu.

    Watch this video for more

  • What is Adventure Mode?

    In Adventure Mode, new players can master the skills and tools they’ll need to unlock their true creative potential and explore a myriad of engaging starter worlds filled with vehicles and creatures that interact with players and one another in fun and unexpected ways.
  • Contact Us

    For technical questions about LEGO® Worlds gameplay or functionality, please contact our technical team at WB Games by visiting and clicking “Ask for Help”. After submitting your help request we will be happy to assist you with your inquiry. You may also review helpful articles in the FAQ. 
    English Telephone Support for North America is available Monday through Sunday, from 8:00 am to 8:00 pm EST.

    United States – English
    (410) 568-3680 or (855) WBGAMES 
    English Telephone Support for Oceanic areas is available from 6:00 pm to 12:00 pm ACDT Monday night through Saturday morning.  It is also available 11:00 pm to 11:00 am ACDT Saturday night through Monday morning.

    Australia – English             

    New Zealand – English   
    All other Telephone Support is available Monday through Friday, from 9:00 am to 6:00 pm CET for the following countries:

    United Kingdom – English
    (44) 01412205315

    Germany – Deutsch
    (49) 6995086407

    Denmark – Dansk
    (45) 38487294

    France – Français
    (33) 155695083

    Netherlands – Nederlands
    (31) 203469432

    Belgium – Français / Nederlands
    (33) 155695083

    Luxembourg – Deutsch / Français
    (352) 3420808447

    Austria – Deutsch / English

    Switzerland – Deutsch / English

    Italy – Italiano / English
    (39) 0269633491

    Spain – Español-Castellano / English
    (34) 914069024

    If your territory is not listed above, please contact Support using the webform at 
  • What is downloadable content (DLC)?

    Downloadable content (DLC) is additional content that will be released for free or purchase that will expand the LEGO® Worlds play experience. DLC can include new features, minifigures, vehicles, items and much more.
  • What is Sandbox Mode?

    In Sandbox Mode, all of the game’s tools, objects and bricks are instantly available for players to let their imaginations run wild for completely unlimited creative building experiences. This mode will skip the game’s tutorials and let players create a world from scratch, which they can then fill with a huge variety of models, vehicles, characters and creatures that are already unlocked for them.
  • Where can I play LEGO® Worlds?

    LEGO® Worlds is playable on Playstation 4, Xbox One, and PC.  LEGO Worlds on Switch is coming on Sept. 5, 2017.
  • Is LEGO® Worlds compatible with PS4 Pro?

    Yes! LEGO® Worlds is compatible with PS4 Pro. 
  • Who is LEGO® Worlds for?

    LEGO® Worlds is rated E10+
  • What platforms is LEGO® Worlds available on?

    LEGO® Worlds is available on PlayStation 4, Xbox One, and PC.
LEGO Worlds software © 2017 TT Games Ltd.  Produced by TT Games under license from the LEGO Group.  LEGO, the LEGO logo, the Brick and Knob configurations and the Minifigure are trademarks of the LEGO Group. © 2017 The LEGO group. All other trademarks and copyrights are the property of their respective owners.  All rights reserved.
WB GAMES LOGO, WBIE LOGO, WB SHIELD: ™ & © Warner Bros. Entertainment Inc. (s17)